Returns & Exchanges

At EIOTCLUB, we want you to be completely satisfied with your electronics and connectivity solutions. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all accessories, manuals, and SIM cards are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our designated fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the device, we will process your refund to the original payment method or ship your replacement within 5-7 business days.