Frequently Asked Questions
Everything you need to know about our connectivity solutions.
How do I activate my EIOTCLUB SIM card?
Activation is simple and can be done through our official website. Insert the SIM into your device, enter the ICCID number on our activation page, and select your preferred data plan to get started.
Which devices are compatible with your data plans?
Our SIM cards are compatible with a wide range of unlocked IoT and electronic devices, including security cameras, 4G routers, GPS trackers, and industrial sensors.
What is your shipping policy for international orders?
We offer worldwide shipping. Orders are typically processed within 24-48 hours, and delivery times range from 3 to 10 business days depending on your location and selected shipping method.
Can I manage multiple SIM cards under one account?
Yes, our user dashboard allows you to monitor data usage, renew plans, and manage multiple SIM cards from a single centralized account for your convenience.
What is your return and refund policy?
We offer a 30-day money-back guarantee on unused SIM cards. If you experience technical issues that cannot be resolved by our support team, you are eligible for a full refund.
Does my data plan automatically renew?
We offer both prepaid manual top-ups and auto-renewal options. You can toggle your preference in your account settings to ensure your devices never lose connectivity.